Welcome to https://www.digital-video-assets.com/ (hereinafter referred to as the “Site”). Your privacy is critically important to us. This Privacy Policy explains how Motion Plus Production (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website digital-video-assets.com and make purchases from our e-commerce platform.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
a. Personal Identification Information:
- Name
- Email Address
- Postal Address
- Phone Number
- Payment Information (processed securely by our payment providers)
b. Non-Personal Identification Information:
- Browser Type
- Operating System
- IP Address
- Device Information
- Browsing Behavior (pages visited, time spent on pages, etc.)
c. Transaction Information:
- Order Details
- Purchase History
- Shipping Information
2. How We Use Your Information
We use the collected information for various purposes, including:
- Processing Orders: To fulfill your purchases, manage your account, and communicate with you regarding your orders.
- Improving Our Services: To enhance the functionality and user experience of our Site.
- Marketing and Communication: To send you promotional materials, newsletters, and updates about our products and services (you can opt-out at any time).
- Customer Support: To provide assistance and respond to your inquiries.
- Security: To protect against fraudulent transactions, unauthorized access, and other security threats.
- Compliance: To comply with legal obligations and enforce our terms and conditions.
3. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific purposes.
- Contractual Necessity: To fulfill our contractual obligations to you (e.g., processing orders).
- Legal Obligations: To comply with applicable laws and regulations.
- Legitimate Interests: To improve our services, ensure security, and prevent fraud, provided these interests do not override your privacy rights.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: To trusted third-party vendors who assist us in operating our Site, conducting our business, or servicing you, provided they agree to keep your information confidential.
- Payment Processors: Such as Hostinger International Ltd.
- Shipping Partners: To facilitate the delivery of your orders.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
- Aggregated Data: We may share aggregated or anonymized data that does not identify you personally.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Specific retention periods may vary based on the type of data and the purposes for which it is processed.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption: Protecting sensitive information during transmission and storage.
- Access Controls: Limiting access to personal data to authorized personnel only.
- Regular Security Audits: Conducting periodic reviews to identify and address potential vulnerabilities.
- Secure Payment Processing: Partnering with trusted payment providers to handle your financial information securely.
7. Your Rights
Under the GDPR and other applicable data protection laws, you have the following rights regarding your personal data:
a. Right to Access:
You can request access to the personal data we hold about you.
b. Right to Rectification:
You can request correction of inaccurate or incomplete personal data.
c. Right to Erasure (Right to be Forgotten):
You can request the deletion of your personal data under certain conditions.
d. Right to Restrict Processing:
You can request the limitation of processing your personal data under certain circumstances.
e. Right to Data Portability:
You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
f. Right to Object:
You can object to the processing of your personal data for specific purposes, such as direct marketing.
To exercise any of these rights, please contact us using the contact information provided below.
8. Cookies and Tracking Technologies
a. What Are Cookies?
Cookies are small text files stored on your device by your web browser. They help us enhance your browsing experience by remembering your preferences and actions.
b. How We Use Cookies:
- Essential Cookies: Necessary for the functioning of the Site (e.g., session management, security).
- Performance Cookies: Collect information about how visitors use the Site to improve its performance.
- Functional Cookies: Remember your preferences and settings.
- Advertising Cookies: Track your browsing habits to deliver personalized advertisements.
c. Managing Cookies:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently received personal data from a child under 16, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Motion Plus Production
Address: 57190 Florange, France
Email: contact@digital-video-assets.com
Phone: +33 6 51 53 70 42